Professional integrity
We encourage transparent decision-making, fair contracts, and responsible governance.
About the institute
Advancing outsourcing as a professional management discipline.
The Institute of Outsourcing Management promotes responsible outsourcing practice through education, standards, collaboration, and evidence-based guidance.
Purpose
Our mission
To equip professionals and organizations with the knowledge, tools, and ethical standards required to design, manage, and improve outsourcing relationships.
Ambition
Our vision
To become a trusted reference point for outsourcing excellence, helping institutions create partnerships that deliver value for customers, workers, providers, and communities.
Principles
Values that guide our work
Practical excellence
Our programs focus on methods that can be applied immediately in real operating environments.
Continuous improvement
We support measurement, learning, and adaptation across the full outsourcing lifecycle.
Clarify outsourcing goals, scope, risks, and readiness.
Build service models, standards, contracts, and governance structures.
Track service performance, relationships, costs, compliance, and outcomes.
Use data and feedback to improve value over time.